Privacy Policy

At Ariiston, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from Ariiston (our Site).

We comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and for European Union residents, we also comply with the General Data Protection Regulation (GDPR). If you have any questions, please contact us at info@ariiston.com.au.

What Information We Collect

We may collect personal information such as:

• Name, address, telephone number, and email address
• Billing and shipping information
• Payment details, such as credit card or banking information
• Date of birth and identification details for verification
• Information related to your purchases or interactions on our site (e.g., browsing habits)

We collect this information to provide the best possible service and to personalise your experience with Ariiston.

How We Collect Information

We collect personal information directly from you when:

• You create an account, place an order, or make an enquiry on our website.
• You subscribe to our newsletter or promotional materials.
• You interact with our website, social media pages, or customer service team.
• You participate in surveys or fill out forms on our site.

We also collect information automatically through cookies, web analytics tools (such as Google Analytics), and tracking technologies (like Facebook Pixel). You can opt out of cookies by changing your browser settings.

How We Use Your Information

We may use your personal information to:

• Process your orders and deliver our products.
• Communicate with you about your orders, promotions, or updates.
• Personalise and improve your shopping experience on our site.
• Send marketing communications, which you can opt out of at any time.
• Conduct internal research, business analysis, and market research.
  
  

Who We Share Your Information With

We may share your personal information with:

• Third-party service providers, such as payment processors, couriers, and IT support.
• Business partners for marketing purposes, but only if you have opted in.
• Government authorities when required by law, including for tax and compliance purposes.

We take steps to ensure that all third-party providers adhere to the same privacy standards as Ariiston.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, and disclosure. While no system is completely secure, we use encryption and other security measures to safeguard your data.

However, as our website is linked to the internet, we cannot guarantee the security of information transmitted online, and you do so at your own risk.

Your Rights

If you are based in the European Union, you have rights under the GDPR, including:

• The right to access your personal data.
• The right to rectify inaccurate data.
• The right to request deletion of your personal data in certain circumstances.
• The right to restrict or object to processing your data.

To exercise any of these rights, contact us at info@ariiston.com.au.

Direct Marketing

We may send you promotional emails, SMS, or other communications if you have opted in. You can opt out at any time by using the “unsubscribe” link in any email or by contacting us at info@ariiston.com.au.

Cookies and Tracking

We use cookies to improve your browsing experience, track website usage, and provide personalised content. You can manage your cookie preferences through your browser settings. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend reviewing this page periodically for any updates.

Last updated: 23 July 2024

Contact Us

If you have any questions, concerns, or complaints about how your personal data is handled, please contact us at info@ariiston.com.au. We will respond to your query as soon as possible.