Shipping & Delivery

Shipping Destinations

We ship within Australia, New Zealand, and select international destinations. Some international locations may have restrictions, and we may not be able to ship to certain areas.

Shipping Costs

Shipping costs are variable and calculated at checkout based on your location and the delivery option you select. We reserve the right to update shipping costs as needed, reflecting current carrier charges and shipping conditions.

Delivery Timeframes

• Australia: 3-7 business days from the order date.
• New Zealand: 7-10 business days from the order date.
• International: Delivery timeframes vary based on the destination and typically range from 10-20 business days. Estimated timeframes will be displayed at checkout.
  
  

Same-Day Shipping

We will endeavour to ship orders placed by 12:00 PM AEST on the same business day, subject to product availability and order processing times.

Risk of Loss

Once products are dispatched, risk of loss or damage passes to the customer. We are not liable for lost or damaged goods after dispatch. We recommend selecting insured shipping options when available for added security.

Customs and Duties for International Orders

For international orders, you are responsible for any applicable customs duties, taxes, or import fees. These charges are not included in our prices or shipping fees and must be paid separately upon the product’s arrival in your country.